There aren’t words to describe how relevant and valuable your services as a patient advocate were this past year as our Mother declined and finally passed away. My brother and I living away from Asheville made this asset even more valuable and necessary. But more than all that was the genuine love and caring and the close bond between you and our Mother that she loved you as one of us. The joy you brought her was priceless and that made her ordeal more tolerable. She so looked forward to each visit and was confidant that all the care she received by all the other professionals was monitored and guided by both your technical experience which seems to be vast, but also by the heart and spirit that were part and parcel of everything you did. There aren’t enough thanks and hugs to repay you and I hope others that are faced with any medical care situation can and will have you to benefit from.
Support you as you negotiate the complex healthcare settings and find the care and support you need
Help you get answers to your healthcare questions, from the appropriate source, in a timely and effective manner.
–In a hospital or acute care setting:
–Review your hospital, clinic, or other healthcare facility bills to assess for billing errors, overcharges, or duplicate billings; and then to provide support for appealing these charges.
–Join you at physician appointments for moral and professional support.
–Visit you or your family member at the hospital and talking with physicians, healthcare providers and/or nursing staff about your plan of care.
–Help you schedule a patient care conference with key members of the healthcare team to get a clear understanding of the goals of care and, where applicable, post-hospitalization plans.
Assist patients and families in finding other information including holistic, complementary and integrative care practitioners.
“I’ve known Karen Sanders for over a decade and without qualifications, I recommend her as a health care patient advocate to anyone needing a smart, savvy and supportive presence in navigating heathcare transitions and crisis. She has been an invaluable resource to me.
Over the years, I have sought her wisdom in various situations for those I care about and for myself as well. My experience of Karen is that she has great observations skills and a quick intuition that allows her to ask just the right questions to problem-solve and diagnose. As a Registered Nurse, she is knowledgeable of the healthcare system and is well connected with medical communities, allowing her to recommend appropriate physicians and integrative practitioners. Beyond her many professional qualifications, she also has a gift for deep listening, and genuinely cares about her clients. I encourage you to seek out Karen Sanders as an RN Patient Advocate. ~ Sandra Smith, M.Div., Organizational Consultant
My great passion in life is to assist patients and their families. I have 40 years of Nursing experience, mostly in hospitals, as a staff nurse, Unit Leader, and Director of multiple departments. I also have worked as a Practice Administrator of a busy Vascular Surgery/Interventional Radiology and a Musculoskeletal Pain Management physician practice and as a Director of a Medical Rehabilitation facility.
My experience as a Case Management Director has given me specific insight into the treatment and care of patients through the healthcare continuum, from pre-admission through discharge and then on to after-hospital care; including skilled nursing facilities, assisted living facilities and home health.
As Director of several acute care patient departments, I have performed hundreds of medical record audits to determine where errors were made; and then worked with hospital staff to create fail-safe systems to prevent recurring errors. I have a keen awareness of the multiple difficulties, dysfunctions, and lack of coordination that occurs within our healthcare system in inpatient, outpatient and skilled nursing facility settings.
My most fulfilling work is to help you and your family negotiate these healthcare dysfunctions and difficulties by working as a knowledgeable, supportive, kind, and nurturing RN Patient Advocate.